Article 1- Generalities
The general conditions of sales are intended to inform all trade taking place between the seller and buyer. They define the rights and obligations of both parties, applying without restrictions or reservations to all sales of products and services displayed on the website: www.paintball-distribution.com. The fact to validate an order requires any person the full acceptance of these terms and conditions of sale. For an individual and prior to his order, said that the acquisition of these products or services is not directly connected with his professional activity, their acquisition is reserved for personal use from him. Being a consumer, the customer has specific duties to be questioned in cases where goods or services purchased through the website would actually relate to his professional activity. A professional is not governed by the same legislation. The purpose of the website is for sale to individuals but we are prepared also to sell to professionals. The consumer recognizes very well aware that his agreement on the content of these conditions does not require a handwritten signature of this document, insofar as the customer wants to order these products online. The consumer has the ability to save or print these general conditions, it being understood that both the backup editing this document are the sole responsibility. The consumer retains bear the cost of telecommunications when access to the Internet and use the site.
IIdentity of the company: PAINTBALL DISTRIBUTION :
Headquarter :
PAINTBALL DISTRIBUTION
1 bis, rue d'Ouessant
BP 96241
35762 St Grégoire Cedex
Article 2- General description of products and services
The products offered for sale on the site are available while stocks last. The pictures that typically accompany the products are not contractual. Furthermore, our responsibility cannot be held if errors are introduced in the product descriptions, despite all our good will. Before you place an order, the buyer has the ability to view detailed characteristics of products which interest. Furthermore, the customer can always call the phone number made available for additional information about products and services present at 0 800 210 214.The consumer also can obtain information on products from manufacturers’websites. Paintball Distribution reserves the right to modify or change without prior notice the products or services present. Paintball Distribution forbidden however to change specifications of products or services already ordered by customers. Choosing and buying a product or a service are under the sole responsibility of the customer. The inability to use the product purchased for any reason whatsoever, including incompatibility with the equipment already owned by the customer, can in no circumstances give rise to compensation or cancellation of purchase from Paintball Distribution, except foresee disposals in these General Sales Conditions.
Article 3- Coming into Force
These general conditions come into force on the date of signing of the order form. These general conditions are concluded for the time necessary for the supply of goods and services subscribed, until the expiry of the guarantees owed by the company.
Article 4- Electronic signature
The validation by a click of the mouse when selecting the means of payment is an electronic signature which has, between the parties, the same value as a handwritten signature.
Article 5- Proof of the transaction – Putting in an order
The computerized registers, kept in the computer systems of the company Paintball Distribution in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties. The filing of order forms and invoices is made on a reliable and durable back-up, can be produced as evidence. Only products and services available and present on the site will be an order. Any order passed with Paintball Distribution will be confirmed by e-mail in his registration by sending the customer an order confirmation.
Article 6- Price
Prices are quoted in Euros and are only valid until the date of dispatch of order by the consumer. They do not include delivery charges, billed at an additional cost, and indicated before the validation of the order. Prices include VAT applicable on the date of the order and any change in the VAT rate will be automatically reflected in the price of products. Payment of the full price must be made when ordering. The sums paid will not be considered as a down payment or deposits. However, they can be modified at any time without notice, the change will in all cases displayed at the site. The confirmation of agreement to pay the order by the customer implies that the customer agrees to pay the shipping costs incurred. Shipping fees cannot therefore constitute a valid reason to challenge the order after the final registration. The coupons valid on the site are not combined on one order or transferable to other persons as the direct beneficiary. In case of delayed payment, we retain full ownership of the goods until the receipt of the total invoice. Upon receipt of the goods, the burden of risk lies with you. You must ensure proper storage of goods.
Article 7- Means of payment
To pay the order, the consumer can use, at its option, all modes of payment specified in the order form, namely: credit card, bank transfer or through external financing. Professionals have the opportunity to contact customer service to request a payment extension. The consumer warrants that it has the required permission to use the mean of payment chosen by him, while validating the order form. Paintball Distribution reserves the right to suspend any order and any delivery in case of refusal to authorize payment of the agencies officially accredited or in the event of nonpayment.Paintball Distribution reserves the right to refuse delivery or to honour an order from a consumer who has not fully paid or partly a previous order or with who a payment dispute is under administration. Paintball Distribution has established a procedure for control checks in order to insure no one is using the bank details of another person without his knowledge. As part of this check, it will ask the customer to send by fax or by mail to the company Paintball Distribution a copy of identification for an individual or a proof of the RCS for a company. The order will be confirmed after receipt and verification by us of parts delivered. By credit card, you must enter directly into the area provided for this purpose (seizure secure SSL encryption), the card number without spaces between numbers, and date of validity. The delays of shipments as deliveries start from the validation date of receipt of payment method (check, bank transfer ...). Through external financing, your order will be processed after approval of the financing agency. In the case of a payment in 3 times, one third of the amount is debited to the validation of the order, the 2nd third is debited the day the order is more than thirty days and the last third is flow to the days of ordering more than sixty days. In case of default, particularly due to the refusal of the bank to honour the transaction or because of an objection made by the customer on the transaction, and, before or after the conclusion of the transaction Paintball Distribution may cancel the sale by rights without notice or delay and may, if necessary, require the expense of the customer returning the product. The penalties in an amount equal to the interest rate of plus five points are automatically applicable to amounts unpaid after a period of ten days from the invoice date or upon notification of rejection of payment banking other means of payment. Thereby presenting the check for payment, the consumer agrees to honour not to make any objection or opposition to his bank or other related transaction by the reimbursement, and whether urges them not to do so within one year following the date of presentation of the check. The consumer recognizes that he is aware that any breach of this obligation would expose him to surrender the amount overpaid, without prejudice to any damages that may be claimed by Paintball Distribution.
Article 8- Availability
The offers of products and services are offered within the limits of available stocks. Regarding the items not stocked in the warehouse Paintball Distribution, offers are valid subject to availability from Paintball Distribution’s suppliers. In this context, indications of availability of products are provided to customers at the time of placing the order. These information directly from suppliers, errors and changes are outstanding beyond the control of Paintball Distribution. In the case of unavailability of product after placing an order, Paintball Distribution will notify customers by mail or by letters as soon as possible. Customers can then request the cancellation or the exchange of the order. In accordance with the measures to Article L121.20.3 of the Consumer Code, Paintball distribution in this case may provide a quality product and a price equivalent. Failing to Paintball Distribution to use this option, the Purchaser will be refunded by crediting the customer's bank account or by check without delay and no later than thirty days after the payment of sums paid.
Article 9- Invoicing
After validating the order, the method of payment and shipment of the product, an invoice will be issued and will note the details of the transaction. It will be visible on the site in the customer's account. The client may obtain a copy of the invoice on request.
Article 10- Delivery
10.1 Generalities
Delivery is made by delivery of product to the customer at the place indicated by him on Paintball Distribution in Metropolitan France only. All deliveries lead the establishment of a delivery form by the carrier, delivered to the Customer upon delivery. The delivery form will attest to its contents before the courts. The delivery time is based on items ordered and is indicated on the product data sheets. Exceeding of the delivery period may in no circumstances give rise to damages or cancellation of orders in hand. Paintball Distribution reserves the right to split deliveries. You should check the information that you provide when ordering (billing address, delivery ...). We cannot be held responsible for errors of seizures and its consequences (delays, errors supplies ...).In this context, the costs incurred for the return of the order would be your responsibility. If you entrust the receipt of the product to third party, he receives the package in your name and your account. You must then ask him to be vigilant about precautions to make.
10.2 Times
Whatever mode of payment, your order will be processed only on receipt of payment unless special conditions for the firms. As a consequently, the effective times in this case are those at the date of receipt of the check and may be modified regarding those listed on the day of placing the order. This period is transmitted for information only. At all events, and in accordance with the clause of article L 121.20.3 of the Consumer Code, the products ordered will be delivered within a maximum period of thirty days from the day after the consumer has registered his order, subject to full payment of the price. Without delivery, the expiry of that period, the consumer will be able to cancel his order. The sums paid by the customer then it will be returned without delay, the exclusion of all other compensation. Regarding shipping, we mainly work with THE POST OFFICE. All products of low and moderate cluster are shipped by postal service: Chronopost. This service 48h delivery throughout France and offers the possibility of recovering the goods ordered in your post office near the delivery address if the absence to the delivery place during the presentation of the postman. Concretely, if you are absent the day of delivery, your postman will leave a notice (passing) in your mailbox; you will collect your parcel in your post office during opening hours, within 15 days. Both a carrier or for the post office, he may, as in any expedition, there may be a delay of delivery or the product gets lost. In case of delay of delivery from the date that we've indicated in the mail, we ask that you notify us of the delay in calling us by phone or by sending us an email. We will then contact the Post office to start an investigation. An investigation by the Post office may take up to 21 days from the date of beginning of the investigation. For a carrier, the duration of the investigation is often shorter. If during this period the product is found, it will be immediately redirected to your home (most cases).If however the product is not found at the end of the period of 21 days of investigation, the Post office considers the package as lost. It was only at this moment that we can send you a replacement at our expense. If the product ordered were not available at this time, we will refund the amount of products. If the product was still available, but had changed its pricing on the site, we will apply the new sales price, either by reimbursing you by check the difference, either by requesting a supplementary check regarding on difference in the price. We accept no responsibility for the longer delivery times because of carrier, including for loss of goods or strike. The consumer is required to verify with the presence of the postman, the condition of the packaging of the goods and the content. In the event that the consumer would have any doubt of any kind whatsoever on the condition (state) or contents of the package, it shall:
- Apply the procedure colissimo (including reporting damage, claims and reserves) and reject the goods by immediately making a report of anomaly with the postman (report 170).
- indicate these incidents to Paintball Distribution by registered letter with return receipt, within 7 days after the refusal of the goods by the Purchaser and stating that such claims or reserves. If delivery of a product does not correspond to the order (non compliant), Buyer must make his claim within 7 days after signing the delivery note or refusal of delivery. The shipping costs of return are the responsibility of Paintball Distribution, except in cases where the product is not included the declaration of origin made by consumers in the return form. Reimbursement of these expenses returns will be capped at the rate corresponding to the sending colissimo or recommended. All risks associated with returning product are the responsibility of the buyer. We undertake to refund or exchange products not corresponding to the order (non compliant).You must make by any means (mail, fax, registered letter with return receipt) within 48 hours of any claim for items not satisfying your order (delivery error, non-compliance of products ...). The claims are addressed to "Customer Service – Paintball Distribution". On your claims you must indicate your contact information, number of delivery, the product references appearing on the delivery and the reasons for your claim. Any claims made after this deadline will not be accepted. However, the amount of reimbursement of return can exceed 1.5 times the amount of postage charged. As far as possible, you will be notified on the site of all stages of delivery of your order.
10.3 Receipt
Without prejudice of arrangements to make next to the the carrier, the complaints, about the apparent defects or non-compliance of the product delivered to the product ordered, or packing list must be made in writing within 7 days after the date of receipt of the goods by the buyer It is the buyer to provide any justification as to the reality of defects or anomalies noted. The buyer must give us every opportunity to make a finding of possible defects to allow us to remedy. The buyer will refrain from any intervention in the internal technical equipment in any event; this clause applies particularly to any third he was improperly instructed by the buyer.
Article 11-Warranty
In accordance with Article 4 of Decree n78-464 of March 24, 1978, the clauses hereof may not deprive the consumer of the legal guarantee which obliges the professional seller to guarantee against all consequences of latent defects of the thing sold. The terms of guarantees can be found on the site at each respective manufacturer. The consumer will be obliged to have them read and accepted. The consumer is expressly informed that the Company Paintball Distribution is not the producer of these products within the website, within the meaning of the Act n98-389, May 19, 1998 and on liability for defective products. Accordingly, in case of damage to person or property by a defect in the product, only the responsibility of the manufacturer may be sought by the consumer on the basis of information contained on the packaging of the product. The conditions and the manufacturer’s warranty period are shown on the forms (sheets) about the product. Given the frequency of renewal of the components of technical products, Paintball Distribution may, upon request, inform consumers about the availability of spare parts for products offered and how to possibly get them.
Warranties do not cover :
- Replacement of consumables (paintballs, seals, screws, bolts...)
- Abnormal use or non-compliant products. We invite you in this respect to consult the user's manual provided with the products
- Faults associated accessories (power cables ...)
- Defects and their consequences caused by the intervention of a non-approved repairer by Paintball Distribution
- Defects and their consequences related to use non-compliant for which the product is (professional use, collective ...)
- lDefects and their consequences related to any external cause. Paintball Distribution will only grant or guarantee of any additional guarantee of any nature whatsoever on any product offered on the Site. Where the manufacturer provides the after sale service, Paintball Distribution would not in no way be involved in managing it. In the proceedings of After sales service (provided by Paintball distribution or by the manufacturer as appropriate), any return of goods incomplete or out of its original packaging will not be accepted. Any return of product under the foregoing warranty must be prior Paintball Distribution’s agreement. To this end, the Buyer will contact the customer service. No returns will be accepted without prior authorization Paintball Distribution. The defective product must be returned in its original packaging, include all of the product and its accessories and be accompanied by legible number of product returns provided by Paintball Distribution and serial number of the product. All costs and risks associated with returning the product are charged to the consumer. The product under guarantee will be at the discretion of the manufacturer, changed or repaired. The manufacturer's warranty depends on the manufacturer, the brand and product. In general, it is one year for the parts and labor but some warranties only take in consideration the parts. The manufacturer warranty is governed by their terms of warranty, available on their website or their customer service. Repairs are handled by the national network of centers or technical agencies. Our customer service is at your disposal on the procedures to follow. Subject to legal clauses, the seller's liability is strictly limited to the obligations defined in these terms. If the buyer return products that have not been supplied by the seller, it cannot be held liable for material and immaterial damages which occur during the course of troubleshooting. The seller cannot be liable under the guarantee of failures or damage resulting directly or indirectly in the following cases :
- Any storage without any protection or prolonged
- Any negligence, or connection or handling error, maintenance and use of non-compliant equipment to the technical specifications of the seller or manufacturer, or more generally a faulty, clumsy use
- Any add of complementary device or accessory of the equipment or use of any parts required for the operation of non compliant equipment to specifications of the buyer or manufacturer
- Any changes or mechanical processing, electronics, electrical or other made to the equipment or its connecting devices by any third person. In case of bankruptcy or failure to supply the manufacturer, the buyer can take action against the seller.
Article 12 - Withdrawal "exclusively for individuals”
12.1 Returns- « Satisfied or Refunded »
Under the conditions laid down in Article L121-16 of the Consumer Code and in the context of distance selling, the buyer has a withdrawal period of 7 clear days after the delivery of his order. The deadline expired; you no longer have this right of withdrawal. In the case of a withdrawal, you must put you in touch with customer service by phone or by mail. To exercise your right of withdrawal, the products must not be unsealed from their packaging as allowed in Article L121-20-2 of the Consumer Code. The right of withdrawal is exercised without penalty. The return of goods is at the expense and risk of the buyer. A return number will be assigned to the product. This good will be returned to Colissimo Recommended "Paintball Distribution - Service Retour". Consumer who has returned their product may either request a refund from Paintball Distribution will make it within 30 days (in particular to allow a technical audit) after sending the confirmation of receipt of product to Customer. The consumer will then be refunded by crediting his bank account (secure transaction) if paid by credit card or check in other cases. The buyer may also request an exchange, in this case Paintball Distribution will do its best if the product is still marketed, otherwise Paintball Distribution will propose equivalence, and the difference in cost will be borne by the consumer and the shipping cost of this new shipping. Only products will be taken as a whole returned in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged will not be refunded or changed. In addition, the product must not have been used improperly, excessive or non-compliance use which it was intended, and generally, the product must be in a good presentation and operation. Paintball Distribution reserves the right to determine in good faith if all these conditions are fulfilled.
12.2 Order cancellation
No complete or partial cancellation of orders confirmed in writing with AR from the buyer cannot be accepted unless approved by us. In this case, we reserve the right to an invoice of 10 Euros in compensation for the damage and costs incurred.
12.3 Specific clauses for the return of paintballs
If you were not satisfied with the delivered product, you have 7 days from receipt of delivery to return the items in their original packaging.
Any return accepted by us, will result in the creation of a credit note or refund at the option of the purchaser after verification of returned products.
In case of apparent defect or non-compliance of the product delivered duly noted by us under the terms of these conditions of sale, the buyer can get free replacement or refund the product at our option, to the exclusion of any compensation or damages.
Regarding the paintballs, bags of paintballs should not be open to benefit from this clause.
Article 13- Customer Service
For more information or questions, our customer service is available
Monday through Thursday from 10 am to 12 pm and 14 pm and 17 pm Friday 12 am to 10 pm (excluding bank holidays).
Phone: + 33 08 99 05 92 21
Fax: + 33 02 99 05 95 26
Address: PAINTBALL DISTRIBUTION- ZA La Corbière 35580 Goven - FRANCE
Paintball distribution’ s responsibility cannot be held liable for breach of contract for breach of stock or unavailability of product, force majeure, disruption, or total or partial strike of postal services and transport and / or communications, flood, fire. We remind you that it is prudent to proceed with the backup data contained in the products purchased. Paintball distribution cannot be responsible for any loss of data files. The total or partial inability to use such products due to incompatibility of equipment can give rise to any compensation or reimbursement or implication of responsibility Paintball Distribution. You will find the site of the shop hyperlinks to other sites than the shop anywhere. If they do not comply with the legal clauses in force, Paintball Distribution can be responsible.
Article 14- Transfer of ownership
The transfer of ownership of products for the benefit of the purchaser will be only made after full payment of money by the purchaser, and irrespective of the date of delivery of such products. In contrast, transfer of risk, loss and degradation products will make from delivery and receipt of those goods by the buyer. These terms may be changed at any time without notice; the changes until then apply to all orders later.
In case of non-payment by the buyer we can, without losing any of our rights, demand by registered letter with acknowledgment of receipt, the return of product at the risk and expense of the buyer. We may unilaterally and immediately make an inventory of unpaid goods held by the buyer. The buyer bears the costs of litigation services and legal fees and court potential.
Article 15- Legislation
The markers whose power is less than 10 joules are not subject to declaration; the purchaser must be an adult.
The markers over 10 joules are subject to declaration. The buyer must be an adult and must make his declaration to the Prefecture of their place of residence by going to the police or police force his home. He must have :
- His identity card
- a hunting permit or license or shooting license or a medical certificate attesting that he is fit to hold a gun to 7th grade
- Form No. 10 CERFA completed (Downloadable here)
- A proof of address
- the purchase invoice for the marker
How to fill your CERFA n°10 form?
To relate to the part “CHARACTERISTICS OF REPORTED WEAPON”, fill only the part "II - Arme d'épaule".
Here what it is necessary to register for each field :
- Type : Paintball
- Marque :the brand of your marker
- Modèle : the model of your marker
- Numéro matricule : the serial number engraved on the marker (sometimes there is no number, then you have not to write anything)
- Calibre : 68, cochez Percussion centrale
- Nombre de canons : 1, cochez Canon lisse
- Longueur canon : < 45 cm
- Longueur de l'arme : < 80 cm
- Système d'alimentation :
soit : Semi automatique et > 3 coups
soit : A répétition et > 5 coups (pour un pompe)
- Catégorie : 7ème
- Paragraphe : 2 alinéa 1
Warning a marker that looks like an automatic weapon of war is considered a weapon 4th category. These are the accessories giving the marker an appearance of a weapon of war who ranked 4th in class, whatever the marker. They may be barrels, grip frame, silencers or charger. They are freely available but their installation is the responsibility of the user. Moreover, the modification of a semi-automatic marker in order to fire in automatic or burst mode cause a change of category from 7th to 4th.
Article 16-resolutive Clause
In a disrespect of the one of the consumer’s requirements by this one, the sale will be automatically cancelled DE PLEIN DROIT and the goods will be restored to the seller if he wants, without prejudice to any damages and interests that the seller could put forward to the salesman, within 48 hours deadline after the injunction remains without effect.
Article 17- Non renunciation
The fact for one of the parts of not prevailing itself of a failure by the other part against one of the obligations aimed at the present general terms could not be interpreted for the future as a renunciation of the obligation in question.
Article 18 - Force majeure
ANone of the two parts will fail in its contractual obligations, insofar as their execution is delayed, blocked or prevented by a fortuitous occurrence or force majeure Will Be considered fortuitous event or force majeure any compelling facts or circumstances, external to the parts, unforeseeable, unavoidable, independent of the parts’ intent and which could not be prevented by these last, despite all the reasonably possible efforts. The part affected by such circumstances will notice other part within ten business days following the date on which it will have been informed of it. Both parts will then, approach them, within a period of one month, except impossibility due to the force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts longer than three months, these terms may be terminated by the aggrieved party. Explicitly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of courts and French tribunals: blocking of means of transportation or supplies, earthquakes, fires, storms, floods, lightning; Case telecommunication networks or difficulties specific to telecommunication networks to external customers. In such circumstances, the approximation will determine the conditions under which the contract’s execution will continue.
Article 19- Partial Disability
If one or more stipulations of these general conditions of sale are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, the other stipulations shall remain will keep all their force and their impact.
Article 20 -Clause of jurisdiction’s attribution
All disagreements relating to the formation, the execution and to the suspension of the contractual obligations between the parts not being able to give out to a amicable settlement, will be subjected to the Chamber of Commerce of RENNES in the instance of which is the salesman’s head office, whatever the sales conditions and the accepted payment’s method, even in situation of the guarantee appeal or of defendants’ plurality, the salesman reserving the right to refer to the territorial Court qualified which the purchaser belongs.
Article 21- Applicable Law
In case of dispute or claim, the consumer will apply primarily to the company Paintball Distribution in order to obtain an amicable solution. These general conditions of sales are governed, as to their interpretation for their execution by the FRENCH LAW Article 22 – Data processing and Freedoms. The information requested from the consumer is required to process the order and will be communicated to the contractual partners of the company Paintball Distribution involved in the execution of this order. Consumers may write to the company Paintball Distribution to exercise its rights of access, rectification in respect of information concerning and contained in the files of the company Paintball Distribution, as provided by law of January 6, 1978.The cookies record certain information that is stored in the memory of your hard drive. In any case, cookies do not contain confidential information such as your name, card number ... but you can remember the items you selected during your previous visits, the pages on which you navigated. In addition, a warning message asks you first whether you want to accept cookies, you can of course refuse.
Latest Update on 08 Décembre 2009.






